How to Order/FAQs
Before You Order
- You can always view our huge cannabis menu online at:
E-Transfers
- We only accept E-Transfer.
- Include your invoice number in the “notes/memo” section of your Etransfer.
**Please choose a discreet name for us in your online banking. Please DO NOT save our Etransfer name as Better Buds, Better Buds BC, BB, or anything cannabis related at all. Also please do not refer to any weed items in the e-trasnfer memo. Simply the order number would be okay
Shipping
- If your Etransfer is received by 12PM PST (Pacific Time) then it will ship the same day (Monday-Friday). If paid for after 12PM PST (Pacific Time) then your order may be shipped the same day, but we guarantee it will ship out the next business day.
- We use Canada Post Xpress Post Shipping. Your package will arrive in discreet packaging to your door. There is nothing on the package to indicate you’ve ordered from a cannabis company.
- All orders will be shipped from Vancouver. Your distance from us determines how quickly you will receive your package.
- Regional Orders (BC, Alberta, Saskatchewan, Manitoba) usually arrive within 1-3 business days. National Orders (Nunavut, NWT, Yukon, Ontario, Quebec, New Brunswick, Newfoundland, Nova Scotia, PEI) usually arrive within 1-5 business days.
- Keep in mind that rural or remote areas may require additional shipping time.
- Once your order is processed and shipped, you will receive a tracking number via email so you can track your package.
- We automatically require signature on packages to help reduce lost packages. If you don’t prefer this option please request “No Signature,” in your order notes.
*** Please be advised that in the event that a particular product is out of stock, we may substitute it with a similar product that is currently available to ensure timely order fulfillment and prevent significant delays in shipping. We make every effort to maintain accurate inventory levels on our store to avoid these situations in nearly all cases. ***
